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Shipping and Returns Policy:

A detailed description of goods and/or services.

Divas & Dudes is a business in the fashion industry that markets kids clothing, bags, shoes and accessories. Delivery policy subject to availability and receipt of Payment, requests will be processed within 1-2 working days and delivery thereafter within 3 -5 working days. We offer delivery with our selected courier within South Africa, either door to door or door to courier, for a flat rate of R 99.00, depending on where you are located.

Return and Refunds policy:

The provision of goods and services by Divas & Dudes is subject to availability. In cases of unavailability, Divas & Dudes will refund the client in full within 5 days. Goods MUST be returned within 5 days, if you are in anyway unhappy with your purchase. You may return it to us, for an exchange or refund but the goods must be in their original condition and packaging. Please do not remove tags should you wish to return any items.

Please return to:

Divas & Dudes

7 Pompadour Avenue, Lorraine, Port Elizabeth, 6070

Goods must be returned within 5 days, using a door to door or counter to counter service with tracking numbers. Unfortunately, we cannot refund or exchange used or customer damaged goods (statutory rights not affected). Please retain your waybill (postage receipt) as proof of return. Without this, we cannot be responsible for any items that fail to reach us. All sale items are sold ‘voetstoets’ (denoting a sale in which the vendor is freed from all responsibility for the condition of the goods being sold).

We do not accept return’s on Sale items.

Customer privacy policy:

Divas & Dudes shall take all reasonable steps to protect the personal information of users.

Payment options accepted:

Payment may be made via Yoco Card facilities or Cash on delivery/collection, Visa or Mastercard Credit Cards (Payfast), by bank transfer into the Divas & Dudes bank account, the details of which will be provided on request.

Legal Statement:

Prices are subject to change and are inclusive of VAT but exclude postage fee. We take all possible care to describe and reproduce items accurately using current technology, but slight variations may inevitably occur.

“It is a happy talent to know how to play.”

 

Ralph Waldo Emerson

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Mon—Fri: 10am—5pm

info@divasdudes.co.za
orders@divasdudes.co.za

Cell: 082 969 8629